Community Resources

General

Enrichment Resources

Food

Rent/Mortgage

Mental Health

  • Explorer West Families, please feel free to get in touch with Vic Larson. Email any faculty or staff member for his contact information.
  • Self-Care for Tweens and Teens Blog Post
  • Disaster Distress Helpline — 1-800-985-5990 — This 24/7/365 service from the Substance Abuse and Mental Health Services Administration provides crisis counseling for people going through both natural and human-caused disasters. It’s free, multi-lingual and confidential. You can also text TalkWithUs to 66746.
  • TeenLink  —1-866-TEENLINK (833-6546) to talk by phone from 6-10 p.m. nightly or text from 6-9:30 p.m. every night. You can also call, chat or text in to connect with an adult substance use specialist from 1-6 p.m. Tues-Sat. If you are an adult looking to help a young person, there are resources on the TeenLink website or you can call 1.866.4CRISIS.
  • Crisis Counselors by Text 741741
  • Crisis Connections —866-427-4747— This 24/7 number provides immediate support and resources for people in emotional crisis and will help you determine if you or your loved one needs professional help. They provide immediate translation into 155 languages.

Utilities/Bill Payment

  • Seattle Public Utilities and Seattle City Light: Effective immediately, all SPU and SCL customers can set up deferred payment plans if their financial stability has been jeopardized by COVID-19. Utility service will stay on as their deferred payment plans are developed and implemented. In addition to encouraging customers to set up payment plans, SPU and SCL have created a Utility Discount Program (UDP) self-certification form for income-eligible customers.
  • Tacoma Public Utilities: The City Council declared a state of emergency, ordering the city's water, sanitary sewer, storm water, and solid waste utilities to postpone shutoffs for non-payment. The Council also approved the creation of an Emergency Assistance Program by Tacoma Public Utilities to allow more households to qualify for assistance.
  • Puget Sound Energy: No late fees or shut-offs during the coronavirus crisis. New energy assistance portal

Internet/Wifi/Mobile Phones

  • Comcast: (For the next 60 days) Xfinity Wifi hotspots will be free to anyone - including non-Xfinity subscribers; all customers will receive unlimited data free of charge; and no late fees or disconnects as long as a customer contacts Comcast to explain the situation.
  • CenturyLink: Waiving late fees, unlimited data and no disconnects for 60 days.
  • Spectrum Mobile: No late fees, free wifi hotspots, no disconnects for 60 days.
  • AT&T: No disconnects when customers can't pay their bills because of coronavirus disruptions. The company is also waiving related late fees. Like Comcast, AT&T is also providing free access to its public WiFi hot spots. The company also said its consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data.